Support
Technical support and bug reports for licensed and evaluating customers, and sales, licensing, source licence and escrow enquiries — all through one form, read by the person who wrote the controls.
The answer may already be written down
Most questions about a component — which property does what, which event fires when, what the keyboard does — are answered in its own reference, and the showcase runs the real thing rather than a picture of it.
Web Component docs
Every <bmx-*> element, property by property: BMX API reference, plus getting started, theming, frameworks and accessibility. TreeListView has its own reference.
Live showcase
The BMX showcase runs the real custom elements — switch the theme, change the density, turn on right-to-left, and put the keyboard through it. TreeListView has its own interactive playground.
.NET controls
The WinForms and WPF controls have their own tutorials and API guides, and every shipped change is listed in the release notes.
Tell us what you need
The more of the details below you give, the sooner the answer: most of the back-and-forth in a support thread is asking for the version, the framework and the steps.
This form is for customers, and for nothing else. It takes technical support questions, bug reports, sales and licensing questions, and source licence and escrow enquiries about Binarymission products. So that genuine customers get a proper answer quickly, anything else is not tolerated:
- Marketing, SEO, link-building, advertising, lead-generation and “partnership” pitches.
- Recruitment, outsourcing and development-services offers, surveys, and anything automated.
- Anything unrelated to the products and licences on this site.
Such messages are ignored without a reply, and the sending address and its domain are blocked from any future consideration. Spam is not tolerated.
Three steps to an answer
You get a reference
An acknowledgement arrives straight away with a reference number. Quote it if you write about the same thing again.
It is read, by us
No bot and no queue triage. A licence key and a version let a request be matched to your licence and your build at once.
You get a reply
By email. A fixed bug ships in a named release and appears in the release notes.
Retail customers
Please give your licence key, or the order number from your Lemon Squeezy receipt, so the request is matched to your licence and answered sooner.
Evaluating customers
Evaluating Hypernova? The same form takes any technical question about the evaluation download — it needs no key, so there is nothing to request before you start.
Missing a feature?
If a control should do something it does not yet do, ask for it on the feature request page. Anything any application would benefit from can go on the list.
Source licence & escrow
The complete component source, build scripts and test suite — taken directly, or held by a third-party escrow agent. It is a separate product, not included in any licence tier or edition. Choose Source licence or escrow above; read the terms first.